1. Microsoft Productivity Programs
2. Top Productivity Programs

Questions and Answers of Microsoft Digital Literacy Test. Questions and Answers of Microsoft Digital Literacy Certificate Test. The Digital Literacy Certificate Test.

Microsoft Digital Literacy Certificate Test Item File Answer Key Computer Basics Lesson 1: Introduction to Computers 1. Tina creates a business proposal on her home computer. She wants to use a storage device to save the proposal and take it to her office. Which of the following devices will Tina use to store the files? Microphone B. CD-R (Correct Answer) D.

Apurva needs to connect a printer to his computer. He asks you about the parts of a computer that he can use to connect the printer. What will you tell Apurva? Graphics card B. Sound card D. Parallel port (Correct Answer) E. Universal serial bus (USB) port (Correct Answer) 3.

You want to create a document on your computer. In what order will you perform the following steps when you start creating the document?

Arrange the steps in the following list in the order in which you will perform them. Place the first step at the top of the list. Steps:. Log on to the computer. Create the document. Turn on the computer.

Save the changes. Start the program.

Steps in Correct Order: C. Turn on the computer. Log on to the computer. Start the program. Create the document. Save the changes. Your friend wants to view your live image while you chat with her online.

Which of the following devices installed on your computer will help her do this? Web cam (Correct Answer) B.

Microphone 5. Alexander needs to prepare the transcript for an audio file saved on his office computer. He wants to listen to the audio without disturbing his colleagues sitting nearby.

Which of the following hardware devices will Alexander use? Headphone (Correct Answer) B. Microphone D. Niraj wants to use his office computer.

To log on to the computer, he needs to enter his logon details. Which of the following options does Niraj need in order to log on to the computer? ^ Select two.

User name (Correct Answer) B. Home address C. Office name D. Password (Correct Answer) E. Office address 7. Markus uses his computer to calculate the money he spent on transportation costs in the last two months. Which part of his computer will perform the calculations?

Central processing unit (CPU) (Correct Answer) C. Hard disk Lesson 2: Common Computer Terminology. Elisabeth reads an article on common computer terminology. She does not understand the meaning of operating system. She comes to you for help. How will you explain operating system to Elisabeth?

An electronic device connected to your computer B. A storage device in your computer C. A program that controls and manages the computer (Correct Answer) D.

A circuit board that connects the input, output, and processing devices 9. You use a word processor to create and save a text-based document on your computer. What does the text in your document represent? Data (Correct Answer) B. Operating system D. Application 10.

Enrique reads an advertisement about a computer hardware store. He wants to know the meaning of the term hardware. How will you define the term hardware for Enrique? Physical parts of a computer (Correct Answer) B. An item of information C. Instructions that make programs work D. Rules designed to enable computers to connect with one another 11.

Arif sees you reserve your train tickets over the Internet. He wants to know about the various things one can do on the Internet. Which of the following options will you tell him? ^ Select three. Service your car B. Communicate in a real-time environment (Correct Answer) C. Reserve travel tickets (Correct Answer) D.

Withdraw cash E. Send e-mail messages (Correct Answer) 12. Marko uses an instant messenger to chat with his friends over the Internet. How will you categorize an instant messenger? Software (Correct Answer) C.

Operating system D. Kaspars listens to his friends talking about the Internet. He is curious about the Internet. How will you define the Internet to him? A software program installed on a computer B. An electronic device for printing documents C.

A worldwide collection of computer networks (Correct Answer) D. A power backup source Lesson 3: Computer Performance and Features 14.

Dan learns that he can control the access rights to his computer and specify a user name and password. He wants to know what process the operating system performs to confirm his logon information. What will you tell Dan? Computation B. Initialization C. Authentication (Correct Answer) D.

Authorization 15. Tom notices that when he runs several programs simultaneously on his computer, the performance of the programs slows down considerably. What is the reason for this? Nonfunctional keyboard B. Nonfunctional mouse C. Insufficient random access memory (RAM) (Correct Answer) D. Low monitor speed 16.

John works as a sales representative with Northwind Traders. He has to make a presentation to his customers in another town. The presentation occupies 10 gigabytes (GB) on his computer. He wants to make some final changes to this presentation while he is traveling. Which of the following types of computer will help John carry this data with him?

Personal digital assistant (PDA) C. Laptop (Correct Answer) D. Desktop computer 17.

David wants to create business cards and brochures for his new company. Which of the following programs will David use? Instant messenger B. Desktop publishing (DTP) (Correct Answer) D. Movie maker 18. Your friend Jan travels to various parts of the world.

Which of the following options will you use to have a real-time conversation with him? Instant messenger (Correct Answer) B. Spreadsheet program C. Presentation program Lesson 4: Computer Operating Systems 19.

You tell Carol about the various types of operating systems. She now wants to know about the functions of an operating system. Which of the following options will you use to describe the functions of an operating system to Carol? ^ Select four.

Scans images B. Takes pictures C. Manages file system (Correct Answer) D.

Runs programs (Correct Answer) E. Detects viruses F. Manages data storage (Correct Answer) G. Allocates memory usage (Correct Answer). You want to view all the shared computers on the network. Which of the following options in the Start menu will you use?. Computer.

Network (Correct Answer). Connect To. Default Programs Lesson 5: Career Opportunities 21.

Arno’s uncle owns a small business with 20 office employees. The computers in his office are connected on a network. Arno often helps his uncle to install new computers on the network, add and remove individuals from the list of authorized users, and archive files on a computer. He likes to perform these activities and wants to make them the focus of his profession.

Which of the following job opportunities can Arno consider? Graphics designer B. Software developer C. Network administrator (Correct Answer) D.

Database administrator ^ Internet and the World Wide Web Lesson 1: The Internet 22. You connect your computer to the Internet to find some information. Which of the following terms describes a computer that is connected to the Internet? Online (Correct Answer) B. Logged off 23. Your sister travels to another country for an on-site business project.

You want to tell her about your new job by sending her an e-mail message from your computer. Which of the following devices will you use to connect your computer to the Internet? Modem (Correct Answer) D. Sound card 24. Morten wants to play a game online. He hears modem tones every time his computer sends a request to the Internet service provider (ISP) to establish the Internet connection. What type of Internet connection does Morten use?

Dial-up (Correct Answer) B. Dedicated Lesson 2: The World Wide Web 25. Your friend publishes some photographs on his Web site. You want to view these photographs. After connecting your computer to the Internet, which of the following programs will you start to access your friend's Web site and view the photographs? Web browser (Correct Answer) B.

Word processor C. E-mail client D.

Antivirus 26. You want to know more about active volcanoes in the world. You connect your computer to the Internet to find information based on the keyword 'active volcanoes.'

Which of the following features of the World Wide Web (WWW) will you use? Search engine (Correct Answer) B. Uniform Resource Locator (URL) D. Chris wants to send an e-mail message to his friends. He has a modem connected to his desktop computer. What else does Chris need to send the e-mail message?

Personal digital assistant (PDA) B. Internet connection (Correct Answer) C.

Susan helps her son prepare for a computer exam. While describing the World Wide Web (WWW), she explains that he can access a Web site by using a unique alphanumeric address. To which of the following terms is Susan referring? Uniform Resource Locator (URL) (Correct Answer) B. Web browser C. Internet service provider (ISP) D. World Wide Web (WWW) Lesson 3: Using E-mail 29.

Hristina wants to know what an e-mail is and what she will need to be able to exchange e-mail messages with her friends. What will you tell Hristina? ^ Select two.

Computer (Correct Answer) B. Internet access (Correct Answer) C. Search engine 30. You want to create an online journal that describes a music concert you attended last week. You want your friends to read the journal and view the pictures of the concert. Which of the following online communities will you use to create this online journal? Blog (Correct Answer) B.

Chat group C. Bulletin board 31. You want to send an e-mail to two friends. You do not want the second friend to see the email-id of your first friend. Which field should you select to mark your first friend’s email id?. Cc. Bcc (Correct Answer).

To. Subject Productivity Programs Lesson 2: Common Features and Commands 32. Carol uses Microsoft® Office Word 2007 to create documents and store data in them. She often uses a block of on-screen buttons, displayed in the following exhibit, to perform common tasks.

What is the term used to describe the block of on-screen buttons displayed in the following exhibit? Quick Access Toolbar (Correct Answer) C. Microsoft Office button D. You need to print a few documents that you create by using Office Word 2007. After printing the documents, you then save the documents on your office computer. Which of the following tabs will you use to print the documents?

Page Layout (Correct Answer) C. Eric teaches his daughter Tina how to work with productivity programs. Tina notices a small blinking bar that stays in place until Eric clicks the mouse in a new location in the document. Tina wants to know the name of this blinking bar.

Which of the following terms will Eric use to answer Tina's question? Mouse pointer B. Insertion point (Correct Answer) C. Scroll bar D. Status bar 35. Ursula creates a document in which she needs to insert some uppercase letters. She prefers not to use the CAPS LOCK key, and she needs to complete the document quickly.

Which of the following keyboard keys can Ursula use in combination with the letters she wants to type in uppercase? SHIFT (Correct Answer) 36. You select a text in a document. Which commands in the Mini Toolbar can you use?. Line Spacing. Copy.

Cut. Styles (Correct Answer) Lesson 3: Introduction to Word Processors 37. Barry purchases a computer that has a word processor installed in it. Which of the following tasks can he perform by using a word processor?

Select three. Create documents (Correct Answer) B. Edit videos C. Host a Web site D. Format text (Correct Answer) E. Perform real-time communication F.

Print pages (Correct Answer) 38. You use Microsoft® Office Word 2007 to create a text-based document. You open three other documents to copy data from them. Which group on the Home tab will you use for this? Clipboard (Correct Answer) B.

Bob reviews a document by using Microsoft® Office Word® 2007. He needs to replace a word with another word of the same meaning. Which of the following features in Microsoft® Office Word® 2007 can he use to do this?

Copy and Paste B. Thesaurus (Correct Answer) C. AutoCorrect D. Susan uses Microsoft® Office Word® 2007 to create a document. She wants to place the title in the center of the page. Which of the following features in Microsoft® Office Word® 2007 can Susan use to do this? Alignment (Correct Answer) B.

Font style D. Font size Lesson 4: Introduction to Spreadsheet Programs 41. Michelle uses Microsoft® Office Excel® 2007 to create her expense sheet for the month.

She wants to view the data in a graph. Which tool will she use to represent the data through a graph? Chart Wizard (Correct Answer) B.

AutoContent Wizard C. Clip Art gallery D.

Budget Template Wizard 42. John trains his team to work with spreadsheets.

One of his team members wants to know what the point of intersection of a row and a column is known as. Which of the following options will John use to answer his team member's question? Cell (Correct Answer) C. Worksheet 43. Don is a teacher. He uses Microsoft® Office Excel® 2007 to store the scores of all of his students.

He wants to find the total score for each student. Which of the following toolbar buttons will he use to calculate the total score? AutoSum (Correct Answer) B. AutoSummarize D.

AutoFormat 44. Angela plans her office budget for the next month. She wants to know what part of the total expenses she spent on office supplies last month. Using a worksheet, she wants to insert a chart showing the part spent on office supplies.

Which of the following charts will she use? Pie (Correct Answer) C. Area Lesson 5: Introduction to Presentation Programs 45. You want to use Microsoft® Office PowerPoint® 2007 to create a presentation on your computer. You need to add some geometric shapes to the presentation.

Which of the following tabs will you use to do this? Home (Correct Answer) B. Animations D. Your friend needs to create a presentation about a product launch by his company. He wants to know the features available in presentation programs. Which of the following features will you list for him?

Create audiovisual presentations (Correct Answer) B. Create handouts (Correct Answer) C. Edit video D.

Perform calculations E. Enable real-time communication 47. Mark creates a business presentation by using Microsoft® Office PowerPoint® 2007. In this presentation, he needs to show a comparison between the productivity of his company in the current year and the previous year. Which of the following objects will he add to the presentation to show the comparison? Audio clip C. Chart (Correct Answer) 48.

Thomas creates a presentation on his computer by using Microsoft® Office PowerPoint® 2007. He wants to add display effects on various slides of the presentation. Which of the following options in Microsoft® Office PowerPoint® 2007 can he use to add the display effects? Slide Design B. Slide Transition (Correct Answer) C. Slide Show D. Slide Layout Lesson 6: Introduction to Database programs 49.

Alan works as an administrator in a school. He wants the registration numbers of the students to be unique in the student database table. He adds a field named Registration Number in the student database table. Which of the following actions will Alan perform on the Registration Number field in the database table to ensure that each student receives a unique registration number? Define the field as a primary key (Correct Answer) B. Specify the data type as text C. Set a Validation Rule for the field D.

Create an Input Mask for the field 50. Raman works as an administrator with The Phone Company.

He wants to use Microsoft® Office Access 2007 to maintain customer records on his computer. Which of the following objects can he create in Microsoft® Office Access 2007? ^ Select three. Animations B. Forms (Correct Answer) C. Tables (Correct Answer) D. Video clips E.

Reports (Correct Answer) F. Patricia is a travel agent. She enters a customer name, address, and phone number in the customer database. She wants to know which object is used to organize and store this data in Microsoft® Office Access 2007.

Which of the following objects will you select to answer her query? ^ Table (Correct Answer) C. Amy works in a travel agency. She wants to manage records of more than 10 thousand clients. Which of the following productivity programs can Amy use to manage this information?

Word processor C. Desktop publishing (DTP) D. Database (Correct Answer) ^ Computer Security and Privacy Lesson 1: Introduction to Computer Security and Privacy 53. Paul receives an e-mail message from his friend Karen that asks for his passport details. Paul doubts that Karen actually sent him the message.

He calls Karen and discovers that she did not send any such message. Which of the following terms refers to the kind of attack described in this scenario? Spoofing (Correct Answer) B.

Redirection 54. Kate receives an e-mail message from an online computer store offering her a new laptop at a very low price. She clicks the hyperlink in the message to open the Web page. The page requests her credit card details, and she enters her credit card number.

After a few days, Kate finds that more money has been drawn on her credit card than she specified and that she did not receive the laptop. Kate realizes that she has been tricked by someone who created a site that looks like the actual computer store, but is not the official site for the computer store. Which one of the following terms refers to the type of attack described in this scenario? Encryption C. Phishing (Correct Answer) D. Susan accidentally deletes her company's inventory report from her computer. What is this type of computer threat called?

Human error (Correct Answer) B. Software piracy 56. The office of A. Datum Corporation is located in an earthquake-prone area. The corporation wants to protect its critical data that is stored on computers. Which one of the following actions will help the corporation protect the critical data in case of an earthquake? Installing a virus protection program B.

Backing up the data and storing it at another location (Correct Answer) C. Using spyware-fighting software D. Installing a firewall to prevent hacking Lesson 2: Protecting Your Computer 57. Brian installs a new program on his computer. One day, his friend Jason visits him and notices the program. Jason informs Brian that this particular program can send sensitive information to a malicious recipient. Which of the following programs can help Brian detect and prevent such malicious activities on his computer?

Trojan horse C. Spyware-fighting software (Correct Answer) D. You store sensitive data on your computer. Therefore, you need to restrict access to this data by others who use your computer. What will you do to restrict access? Install Microsoft ® Windows ® Firewall on your computer. Create new folders to save the data.

Install spyware on your computer. Create accounts and define rights for users. (Correct Answer) 59.

Darren is an administrator at Woodgrove Bank. He wants only certain employees to have access to the accounts network. Which of the following methods can Darren use to restrict access to the network? User identification (Correct Answer) B. Lock combination C.

Data encryption D. Data backup 60. Michelle wants to purchase jewelry from an online store. During the transaction, she needs to enter information such as her credit card details.

Which one of the following options will ensure secure online transactions between the online store and Michelle? Antivirus program B. Windows Firewall C. Secure Sockets Layer (SSL) (Correct Answer) Lesson 3: Protecting Your Family from Security Threats 61.

On a daily basis, you get many e-mail messages from unknown senders. What is this type of security threat called? Spam (Correct Answer) B. Slander You want to classify some Web sites as trusted or restricted on your computer. Which of the following security settings in the Microsoft® Windows® Security Center window will help you do this? Internet Options (Correct Answer) B.

Automatic Updates C. Windows Firewall D. System Properties Lesson 4: Keeping Your Computer Secure and Updated 63. You need to send your credit card details to your brother by e-mail. Which of the following guidelines will you apply to ensure the privacy of the e-mail message? Use a spyware-fighting program.

Encrypt the e-mail message. (Correct Answer) C.

Use e-mail filters. Maintain a backup of the e-mail message. A new type of Trojan horse infects Neil's computer. What can Neil do to prevent this from happening again? Use a strong password. Install a plug-in.

Update the media player. Update the antivirus program. (Correct Answer) 65.

Microsoft Productivity Programs

Susan wants to change the privacy settings on her computer. She wants to block third-party cookies that use personally identifiable information without implicit consent. Which of the following security settings will help her do this? Microsoft® Windows® Firewall B. Internet Options (Correct Answer) C.

Automatic Updates D. Antivirus Options 66. Tom is a trainer with Adventure Works. He wants to explain to his trainees how Windows Firewall functions. Which of the following functions describes Windows Firewall?

Installs security patches. Restricts unauthorized access. (Correct Answer) C. Blocks pop-up windows. Blocks word-processing programs.

Bob wants to update his Microsoft® Windows Vista® operating system to help secure it from malicious threats. Which of the following commands on the Start menu can he use to update the operating system? Control Panel (Correct Answer) B. Windows Tour D. Documents 68. Jim is facing some security problems because of a computer worm.

His friend tells him to install the latest security patches for his Microsoft® Windows Vista® operating system to address the issue. Which one of the following options will allow him to install these patches? Internet Options B. Windows Firewall C. Windows Updates (Correct Answer) D. Patch Locator 69. Stephan wants to update his Microsoft® Windows Vista® operating system with the latest security patches.

Which of the following settings can he use to set Windows to periodically check for the latest patches? Internet Options B. Windows Firewall C. Automatic Updates (Correct Answer) D. Antivirus Updates Lesson 5: Computer Ethics 70.

Michael is creating his own Web site. While browsing the Internet, he finds some images that he wants to use on his site. Which of the following options indicates an ethical way for Michael to use the images on his site?

Save the images on his computer. Copy the images and reduce their size. Obtain permission from the copyright owner, if required. (Correct Answer) D. Cut only the required portion of the images.

Bob copies an article from a magazine and uses it for his new book on computers. However, he fails to obtain permission from the magazine publisher. What kind of an action is this?

Plagiarism (Correct Answer) C. Jim finds that David is downloading songs from the Internet and sharing them with friends. Jim informs David that this is a copyright violation. Now David wants to know about other actions that might violate copyright laws. Which of the following actions can Jim describe as a copyright violation?

Sharing a Web site address B. Reading material from a publicly available Web site C. Distributing someone else's original work as your own (Correct Answer) D. Quoting a paragraph and mentioning the source 73. Keith notices that his neighbor is posting false statements about him on the message board of a Web site. Which of the following activities is Keith's neighbor performing?

Plagiarism B. Defamation (Correct Answer) C. Phishing ^ Digital Lifestyles Lesson 1: The Digital Experience 74. Your father needs to travel frequently to conduct business meetings in various cities. You tell him that he can use video conferencing to attend and conduct the meetings without traveling. Your father wants to know more about video conferencing. Which of the following options will you identify as features of video conferencing?

^ Select two. Requires the participants to be in the same country. Allows participants to talk to each other. (Correct Answer) C.

Uses speech synthesis to transmit audio among participants. Allows participants to see each other. (Correct Answer) E. Can be conducted by using a stand-alone computer. Don likes to play games, whereas his sister likes to listen to music. Don wants to buy a multipurpose device that he can use to play games and listen to music.

Which one of the following devices will you suggest to him? Transistor radio B. Smartphone (Correct Answer) D.

Mark reads about mobile phones while browsing the Internet. He wants to know about the functions of a mobile phone before he purchases one.

Which of the following functions of mobile phones will you list? ^ Select three. Scans images B.

Photocopies documents C. Can be used for listening to songs (Correct Answer) D. Can provide access to the Internet (Correct Answer) F. Can be used for playing games (Correct Answer) 77. Karen wants to record the first steps of her eight-month-old son by using a digital video device. Which one of the following devices can she use? Camcorder (Correct Answer) B.

MP3 player 78. Bob gives you an audio CD of your favorite music band as a gift. Which of the following devices will you use to play the CD?

Analog camcorder B. Transistor radio C. Microphone D. DVD player (Correct Answer) Lesson 2: Introduction to Digital Audio 79.

Thomas purchases a portable computer. Speech synthesis software comes with the portable computer. Which of the following tasks can Thomas perform by using this software? Convert text to audio (Correct Answer) B. Upload audio files to the Internet C. Identify human voice in audio files D.

Make voice commands to computers 80. Jenny is a song writer. She records her new song on her computer and saves it in the WAV format. She wants to give you a copy of the song. You do not have a computer at home. Therefore, Jenny decides to save the music in the MP3 format so you can listen to the music by using an MP3 player. Which of the following processes will Jenny use to save the music in the MP3 format?

Converting (Correct Answer) C. Audio streaming D. Speech synthesis 81.

Jim records a song by using an audio recorder. He now wants to add special effects to this song. Which of the following digital technologies will he use for this purpose? Audio editing software (Correct Answer) B.

Audio streaming software C. On-demand streaming software D.

Digital audio recognizer 82. Jim has a recording of his daughter's voice on his home computer. He wants to save the audio on a recordable CD. Which of the following processes will help him do this? Compressing B. Converting C. Copying (Correct Answer) 83.

A music concert takes place in Amy's hometown. She cannot attend the event because she is away on a business trip. She visits the Southridge Video Web site to listen to the concert live over the Internet.

Top Productivity Programs

Which of the following technologies does the Web site use? Speech recognition B.

Streaming (Correct Answer) D. Speech synthesis 84. You order a new computer from a computer store. You inform the store manager that you need CD-writing software installed on your personal computer. Which of the following statements describes the purpose of CD-writing software? Plays digital audio and video files from a CD. Scans images from a scanner.

Streams digital audio files from a CD. Records data on a recordable CD. (Correct Answer) Lesson 3: Introduction to Digital Video 85. Adam talks to you about the characteristics of digital video. He says that it can be compressed. You want to know the advantage of compressing digital video.

Which of the following options states the advantage of compressing digital video? Saves space (Correct Answer) B. Improves brightness C. Enhances sound quality D. Improves contrast 86. Anna saves a video of her family picnic by using the name MyPicnic. She wants to edit this video before sharing it with her friends.

Which of the following files will Anna open to edit the video? MyPicnic.jpg B.

MyPicnic.gif C. MyPicnic.wmv (Correct Answer) D.

MyPicnic.mp3 87. John helps coach a soccer team. He is unable to accompany the team to a game. He logs on to the Internet and visits the Web site of a local news agency to watch the event live. Which Web video technology does the local news agency use? On-demand video streaming B.

Real-time video streaming (Correct Answer) C. Web conferencing D. Voice over Internet Protocol (VoIP) 88. You use your digital camera to record your friend Jerry riding his new bike.

You want to remove the portion in the video where he skids. Which one of the following software categories will you use to do this? Desktop publishing B. Instant messaging C. Digital video editing ( Correct Answer) D.

Presentation 89. Larry gives you a video of an event at his school. You are unable to view it by using the media player on your computer.

What can Larry do to the video to help you view the video by using your media player? Convert the video from the existing format to another format. (Correct Answer) B. Transfer the video through the Internet. Store the video as a data file on a CD.

Add special effects to the video. Lesson 4: Introduction to Digital Photography 90. Michael reads an article about digital cameras. He wants to know more about the term resolution. To help Michael, which of the following options will you use to define resolution?

^ Select two. Sharpness of a picture B.

Clarity of a picture (Correct Answer) C. Color of a picture D. Size of a lens E. Zoom of a camera 91. Angela's brother gives her a digital camera as a gift. She wants to know where the digital camera stores its pictures. Which of the following options will Angela's brother use to answer her question?

Flash memory (Correct Answer) B. Graphics card 92. Edmund wants to create an article by using his computer. However, his typing speed is quite slow. His friend Peter suggests a technology that enables him to enter text into documents on a computer by using voice. Which technology is Peter talking about? Speech synthesis B.

Speech recognition (Correct Answer) C. Audio streaming D. Audio compression 93. Karina takes a few photos by using her friend's digital camera. She is now interested in buying a digital camera for herself. Karina asks you about the benefits of digital cameras.

Which of the following points will you explain to her as benefits of digital cameras? No power required B. Views photos without printing (Correct Answer) C. Browses the Web D.

No lens required E. No film cost (Correct Answer).

For work to be graded for credit, notes must be done first, test is done second, and project is done last. These 3 grades will be averaged together to determine the final grade for this section. Notes must be done for project to receive credit. Part One: The Productivity Course Overview – (10 Notes) Part Two: The Productivity Course – (60 Notes) Part Three: Productivity Test – (Instructor must see results on screen to sign off) Part Four: Productivity Project – Part Five: Turning in the Productivity Module – If you need to download any module forms, please click under the Links section.